Samsung Refrigerator Water Valve Diagnosis in Parkland, FL
Verified Repair Report™ RR0071
A Samsung refrigerator in Parkland, Florida 33067 was diagnosed as needing a water valve.
The technician identified the required valve as part DA97-24459A. At the time of the service documentation, the technician had not located the required part and noted that Samsung needed to be contacted.
No completed valve replacement or post-repair test is documented.
This refrigerator diagnosis is documented as Verified Repair Report™ RR0071.
🟡 Diagnosed — Water Valve Needed
Appliance Details
| Appliance: | Refrigerator |
| Brand: | Samsung |
| Model: | RF32CG5400SR |
| Location: | Parkland, Florida 33067 |
| Customer-Reported Symptom: | Not documented |
| Diagnosis: | Water valve needed |
| Required Part: | DA97-24459A |
| Repair Performed: | Not documented |
| Post-Repair Testing: | Not documented |
| Repair Status: | Diagnosed — Water Valve Needed |
| Technician: | The Appliance Experts |
| Repair Report #: | 0071 |
Customer Concern
The specific customer-reported refrigerator symptom was not documented in the available service notes.
Because of that, RR0071 does not assign an ice-maker, water-dispenser, filling or other symptom to the refrigerator.
The report begins with the technician's documented finding: the refrigerator needs a water valve.
What the Technician Found
The technician determined that a water valve was needed for the Samsung refrigerator.
The service documentation identifies the required component as:
Samsung Part DA97-24459A
The technician also documented that the part could not be located at that point and that Samsung needed to be contacted.
That means the available record establishes the component diagnosis and required part, but does not establish a completed repair.
Repair & Outcome
A water valve was identified as the required repair component.
However:
- Water valve replacement: Not documented
- Post-repair operation: Not documented
- Customer decision: Not documented
Therefore, RR0071 should not be classified as Successfully Repaired.
Repair Status: Diagnosed — Water Valve Needed
Repair Intelligence™
RR0071 contributes a documented refrigerator component diagnosis to the Repair Intelligence™ dataset:
Samsung refrigerator → water valve needed → DA97-24459A identified
This represents:
- 1 refrigerator service event
- 1 documented component diagnosis
- Failure family: Ice / Water
- Repair completion: Not documented
The service record also preserves another useful distinction: identifying the required component does not mean the component was actually installed.
Repair Intelligence™ therefore records the diagnosis separately from the eventual repair outcome.
Field-Verified Evidence
Verified Repair Report™ RR0071 is supported by an actual photograph from the Parkland service event.
Field Photo — Samsung Refrigerator: Samsung refrigerator documented during the Parkland, Florida service event in which the technician determined that a water valve was needed.
What Does a Refrigerator Water Valve Do?
A refrigerator's water-valve system controls water entering parts of the refrigerator that require a water supply.
In RR0071, the technician specifically documented that the Samsung refrigerator needed a water valve and identified the required part as DA97-24459A.
Because the original customer symptom wasn't documented, this report does not speculate about which refrigerator function led to the diagnosis.
Does Identifying the Part Mean the Refrigerator Was Repaired?
No.
Diagnosis, parts identification and completed repair are separate stages of a service event.
In RR0071, the technician identified the required water valve, but the available record does not document installation of the valve.
For that reason, the report preserves the event as a diagnosis rather than a completed repair.
Homeowner Tips
- Don't assume a water-related refrigerator problem identifies the failed part. Different components can be involved in refrigerator water and ice systems.
- Part identification matters. Refrigerators can use model-specific components, making accurate parts identification an important step before repair.
- Diagnosis and repair should be tracked separately. A diagnosed component isn't the same thing as a completed repair.
- Keep records of diagnosed parts. Documented part information can be useful if a repair continues after the initial diagnostic visit.
Repair Classification
🟡 Diagnosed — Water Valve Needed
Reliability Index Entry
| Brand | Appliance | Failure | Root Cause | Repairable |
|---|---|---|---|---|
| Samsung | Refrigerator | Water valve needed | Ice / Water | N/A (Not documented) |
Frequently Asked Questions
1. What did the Samsung refrigerator in RR0071 need?
The technician documented that the refrigerator needed a water valve.
2. What water valve was identified?
The service record identifies part DA97-24459A.
3. Was the water valve replaced?
A completed water-valve replacement is not documented in the available service record.
4. Why was Samsung going to be contacted?
The technician's note states that the required valve could not be found and that Samsung needed to be called. The available record does not document what happened after that.
5. What symptom was the refrigerator experiencing?
The original customer-reported symptom was not documented, so RR0071 does not assign one.
Professional Refrigerator Repair in Parkland, FL
The Appliance Experts provides refrigerator diagnosis and appliance repair service in Parkland and surrounding Broward County communities.
Refrigerator water-system problems can involve different components, making proper diagnosis and parts identification important before repair.
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What We Learned
RR0071 documents a Samsung refrigerator diagnosis in which the required component was identified down to a specific part number:
Water valve needed → DA97-24459A identified → repair completion not documented.
This is useful Repair Intelligence™ because it preserves a confirmed component-level diagnosis without converting an unfinished repair record into a successful repair.
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