Whirlpool Refrigerator & Range Diagnosis in Margate, FL

Customer Concern

Refrigerator

The documented refrigerator concern was:

Freezing in the Fridge

This gives RR0072 a clearly documented customer-observed symptom for the refrigerator.

Range

The original customer-reported symptom for the electric range was not documented in the information available for this report.

Although burner and switch components were identified, RR0072 does not assign an undocumented heating or burner symptom to the range.

What the Technician Found

Whirlpool Refrigerator

For the Whirlpool refrigerator, the service documentation identified three components associated with the proposed repair:

• Evaporator — WPW10608485
• Condenser — W11492867
• Compressor — W10832994

Because the available note does not explicitly state that each component independently failed, RR0072 records these as components identified for the proposed repair rather than converting each one into a separately confirmed failure.

The documented symptom remains freezing in the fridge.

Whirlpool Electric Range

For Whirlpool electric range model WFE515S0ES0, three components were identified:

• Front-left burner — W10823720
• Left-rear burner — WPW10342780
• Left-rear switch — W10917724

No completed installation or post-repair testing is documented.

Repair & Outcome

The available service information documents diagnosis and parts identification for both appliances.

It does not document completed repairs.

Therefore:

• Refrigerator Repair: Not documented as completed
• Range Repair: Not documented as completed
• Post-Repair Testing: Not documented
• Customer Decision: Not documented

Overall RR Status: Two Appliances Diagnosed — Repair Outcome Not Documented

RR0072 should not be classified as Successfully Repaired unless subsequent service documentation confirms that the work was performed.

Repair Intelligence™

RR0072 is another important multi-appliance service event.

One technician visit generated information about two different appliances, but it remains one completed service call for service-call counting purposes.

Refrigerator Event

• Appliance: Whirlpool refrigerator
• Symptom: Freezing in the fridge
• Repair area: Cooling / sealed-system related
• Components identified: Evaporator, condenser, compressor
• Repair outcome: Not documented

Range Event

• Appliance: Whirlpool electric range
• Symptom: Not documented
• Repair area: Surface heating / controls
• Components identified: Two burners and one switch
• Repair outcome: Not documented

This distinction matters when aggregating Repair Intelligence™:

Service calls ≠ appliances serviced ≠ components identified.

RR0072 represents one service call involving two appliances and six identified components, but the available documentation should not automatically be interpreted as six independently confirmed component failures.

Why Is the Refrigerator Freezing Food?

“Freezing in the fridge” describes the customer's observed symptom rather than identifying a single failed component.

In RR0072, the service documentation associates the refrigerator service with an evaporator, condenser and compressor.

This report does not assign a more specific cause than the technician's documented parts information supports.

Why Are Multiple Parts Sometimes Identified During One Appliance Diagnosis?

An appliance repair can involve more than one component.

RR0072 demonstrates this particularly clearly because multiple components were identified for each appliance during a single service call.

Recording those components individually helps preserve the service history while keeping the number of actual service calls separate.

Field-Verified Evidence

RR0072 includes actual field photography from the Margate service event.

The photographs document the appliances and their identification information.

Whirlpool Refrigerator

Field photographs document the Whirlpool side-by-side refrigerator and model information for Model WRX986SIHZ00.

Whirlpool Electric Range

Field photographs document the Whirlpool electric range and model information for Model WFE515S0ES0.

These actual service-event photographs should be retained within RR0072 as field evidence.

Repair Classification

🟡 Two Appliances Diagnosed — Repair Outcome Not Documented

Reliability Index Entry

Frequently Asked Questions

1. What problem was reported with the Whirlpool refrigerator?

The documented concern was freezing in the fridge.

2. What refrigerator parts were identified?

The service documentation identified evaporator WPW10608485, condenser W11492867 and compressor W10832994.

3. What parts were identified for the Whirlpool range?

The documentation identified front-left burner W10823720, left-rear burner WPW10342780 and left-rear switch W10917724.

4. Were both appliances repaired?

Completed repairs and post-repair testing are not documented in the available service information.

5. Was this one service call or two?

It was one service call involving two appliances. Repair Intelligence™ keeps the service-call count separate from the number of appliances serviced.

Professional Appliance Repair in Margate, FL

The Appliance Experts provides refrigerator, range and other major-appliance diagnosis and repair service in Margate and surrounding Broward County communities.

Whether one appliance needs service or several appliances are evaluated during the same visit, documenting the symptom, diagnosis, appliance identification and repair outcome creates a more useful service history.

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